All items are final sale. If an item arrives damaged or spoiled, our Customer Service team will work with you to determine an appropriate solution. Please reach out to our team at orders@preppedlife.com to resolve the issue.

Contact our customer care team by sending an email to orders@preppedlife.com. Please include your order number, the name of the product and tell us about the damage or defect.

We understand that sometimes items get damaged or the wrong order may be sent out. We will work to resolve the situation at a timely manner to ensure our customers are satisfied.